Unlimited Phone delivers peace of mind a cell phone alone can't.
UNLIMITED PHONE + FIBER INTERNET
Have Questions About Metronet Unlimited Phone? We Have Answers!
FAQs
Are there any additional monthly charges when adding home phone to my fiber internet plan?
No. When you add Unlimited Phone to your internet plan, you pay one low monthly fee. Battery backup services are available for a one-time additional fee.
Do I need to purchase additional equipment to add Unlimited Phone?
No. Unlimited Phone is a VoIP (voice over Internet Protocol) phone service. VoIP service uses a broadband internet connection to make phone calls rather than a regular phone line. Your Metronet technician will install an ONT (Optical Network Terminal) to connect your fiber internet. You can use existing phone jacks and any phone you want, so you don’t need to purchase any additional equipment from Metronet.
Can I keep my current phone number?
Yes. We know that switching numbers can be a huge hassle, so we make things easy for you with Unlimited Phone. We will work with you to port over your current number, so nobody needs to learn a new one!
Will I get help setting up my home phone?
* Offers subject to change; available to new residential customers only. May not be combined with other offers. Services are subject to all applicable terms and conditions located at www.metronet.com. In select markets, Metronet may offer asymmetrical speeds. Advertised speed based on wired connection and compatible equipment; see our Network Management and Broadband Internet Service Disclosures at www.metronet.com for more details. Services not available in all areas. Restrictions apply. Pricing for the 500/500 Mb, 1/1 Gb, and 2/2 Gb are current standard rates. Offer of free installation is based on a one-time $75 credit is valid through July 15, 2025 - July 31, 2025. An eero router is provided at no additional cost when purchasing Metronet internet speeds; and equipment must be returned at time of cancellation. Upon any service suspension or voluntary service downgrade, pricing will revert to Metronet's then-current standard rates. The advertised price does not include applicable taxes.