Have Questions? We Have Answers!

Frequently Asked Questions About Metronet 100% Fiber Internet for Gaming

How does fiber enhance the gaming experience compared to traditional broadband or DSL?

• Fiber internet offers significantly higher speeds and lower latency than traditional broadband or DSL. This means less lag and buffering, quicker response times, and an overall smoother gaming session.

Is fiber internet good for multiplayer gaming?

• Fiber internet is perfect for multiplayer gaming. Because fiber internet ensures consistent performance, even during peak usage times, the low latency and minimal delay create a smooth gaming experience. Additionally, the fast upload speeds fiber offers contribute to smoother voice and video communication, making it easier than ever to contribute to your team.

What is bandwidth and why does it matter?

• Cable internet is a shared connection, so bandwidth is split between households. Fiber internet offers significantly more bandwidth than cable, and it's not a shared connection. No matter how many people near you are streaming or playing online games, you'll still get to enjoy a seamless gaming experience.

* Offers subject to change; available to new residential customers only. May not be combined with other offers. Services are subject to all applicable Terms and Conditions. In select markets, Metronet may offer asymmetrical speeds. Advertised speed based on wired connection and compatible equipment; see our Network Management and Broadband Internet Service Disclosures for more details. Services not available in all areas. Restrictions apply. The pricing for the 1 Gb/1 Gb offer is locked for the first twelve months of service. The price will increase by $10 per month at the beginning of the thirteenth month of service. At the beginning of the twenty-fifth month of service, the price will increase by another $10 per month. At the beginning of the thirty-seventh month of service, Metronet's then current standard rate will apply. An eero router is provided at no additional cost when purchasing Metronet internet speeds up to 5 Gb; and equipment must be returned at time of cancellation. Upon any service suspension or voluntary service downgrade, pricing will revert to Metronet's then-current standard rates. Offer of $1 eero Plus service requires purchase of any internet speed and is based on a $9 per month discount for 3 months. At the beginning of the fourth month, Metronet’s then current standard rate will apply. One month free offer is valid from December 6, 2024 - January 2, 2025. Taxes and fees will apply to the free month of service. Offer of free installation is based on a one-time $50 credit and requires auto-pay with checking or savings account for an additional $25 one-time credit and is valid through December 3, 2024 - January 2, 2025. Gift Card offer requires purchase of 1/1 Gb, 2/2 Gb, or 2/1 Gb speeds from December 3, 2024 - January 2, 2025. To redeem gift card offer, customer must pay for 2 full months of qualified service(s). After 2 full months of payments, a link will be emailed to the account holder to claim the gift card. If eligible, your gift card will be mailed in 6-8 weeks. If qualified services are canceled or downgraded before the 12th month, the gift card amount will be billed to the customer account. One gift card offer per household. **A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission.© 2024 Ziff Davis, LLC. All Rights Reserved. The advertised price does not include applicable taxes and fees (including installation fees and $12.95 per month Tech Assure fee).