In addition to the existing account management features, such as online access to invoices, auto-bill pay, and the recently added ability to modify services and schedule a technician visit, now you can also suspend and resume services at the click of a button. Have an upcoming vacation planned? Simply login to your customer portal at portal.metronet.com, click on Manage Vacation Services under the My Services tab and tell us when to pause and restart your services.

If you have any questions, there are a number of ways to connect with a Metronet Customer Care associate.

• Email us at customer_service@metronet.com.
• Chat with us by clicking the green chat bubble in the bottom right-hand corner of this page.
• Message us on Facebook or X.
• Give us a call us at (877) 407-3224.

Enjoy your enhanced myMetronet customer portal and thank you for choosing Metronet.