$100 gift card on 1 Gig and 2 Gig internet* and FREE installation* ($50 off in cart and $25 credit with enrollment in autopay).
CUSTOMER SUPPORT
Upgrade Your Services Online

Are you interested in adding to, upgrading, or changing your Metronet services? Do you need a technician to visit your home? We’re making it even easier to do it all with enhancements to your myMetronet customer portal. In addition to existing account management features, such as the ability to view invoices and set up auto-bill pay, you can now modify your existing services with the click of a button, as well as schedule an appointment online!

Access these new features and much more under the “My Services” tab at portal.metronet.com. If you have any questions, we are here to help.

  • Email us at customer_service@metronet.com.
  • Chat with us by clicking the green chat bubble in the bottom right-hand corner of this page.
  • Message us on Facebook or X.
  • Give us a call us at (877) 407-3224.

Enjoy your enhanced customer portal and thank you for choosing Metronet.